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Frequently Asked Questions





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What is Bounce?

Bounce is an iOS app for musicians, producers, artists, and their teams. When you make a record, it often goes through multiple versions, with multiple people giving multiple notes from demo to final delivery stage – and if you're Kanye West or Young Thug, sometimes after final delivery too.  Bounce helps you keep track of every version of every song, share demos securely for feedback, and organize all your ideas all in one place.

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Is Bounce free?


Bounce is free for the foreseeable future, with plans to move to a freemium model at some point in 2020. We have a few enterprise products we are building for clients as well. If you are interested in enterprise, please contact Nick at nbs at bouncemusic dot co.

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I have an idea for Bounce. Who do I talk to?


We want this app to be perfect and value all feedback positive or less than positive. You can email us at bounce at bouncemusic dot co, or leave a note via the Zendesk chat pop-up throughout our site.

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What’s the deal with the web version of Bounce? Is there gonna be a desktop version? Android?


Bounce is primarily an iOS app for now, but we have a streamlined web upload applet that lets you upload new recordings and new versions from your computer, which then syncs to your mobile app. A more robust desktop version that matches our mobile feature set is on the way, as well as a brand new Android version.

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Can I see who listened to my demo?

No. Not yet? But also: Is that a good use of your time, wondering about stuff like this? If somebody listens and they like the song or have important enough notes, you’ll probably hear from them, right?

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Why can’t I delete a song or a version?

You would think this would be a super easy feature to implement. Turns out it's a little more complicated on the tech side and we wanted to get it right before rolling it out. We plan to release hard delete functionality before the end of 2019, but for now, you can swipe left in your alert feed to send a recording straight to the archive.

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Can I share stems to engineers and collaborators via Bounce?


Soon. We aim to have a simple and secure version of stem sharing available before the end of 2019, with a more robust implementation coming in 2020.
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What kinds of files can I upload to Bounce?

You can upload your music as WAV, AIFF, MP3, and M4A – traditional audio formats, at any bitrate or audio sampling rate. The original files are all saved as is, but for playback speed purposes, Bounce will convert high-resolution files like WAV and AIFF to 320kps MP3 (and no, it will not transcode MP3 to MP3). In future updates, you will be able to select whether to audition the original high-resolution file within the app.

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Does Bounce work in my car?

Yes. Bounce uses background audio technology just like Spotify or Apple Music, so you don't have to awkwardly keep dragging the playback bar to the beginning, or haphazardly tapping your phone screen every fifteen seconds every time you want to subject a new tune to the car test.

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How does sharing work?

Sharing works the same way Dropbox or Google Drive works: You select who you want to share with and set their permissions for access. Bounce allows you to set simple 'just listen' permissions for guests, 'listen and comment' privileges for people giving feedback, and full upload and administrative privileges for trusted collaborators.

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How do I know my files are secure?

We've found that accidental shares are often the main culprit when it comes to a leaked recording – so we've made it hard to share music accidentally. Sharing permissions on Bounce are managed via a two-step biometric authentication process using Face or Touch ID, depending on your model iPhone. As for your files, they're hosted on the same ultra-secure, heavily monitored server networks used and trusted by prominent international healthcare companies, end-to-end online payment services, and global entertainment conglomerates.

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I want my fans to see the whole journey of a song, from Voice Memo to final recording. Can I do that?


Not yet, but we love this idea too. There are plans for a public display page, but for now we are focused on making sure Bounce works as a secure internal network for artists, producers, and their teams.
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Can I share songs and playlists via Bounce to people who don’t have Bounce?

Yes – you can send any song or playlist to anyone. Select their name via your phone contacts or put their phone number in directly, and a link for streaming will be sent via text. And when they're ready to join Bounce, the shared song will automatically appear in their account too.

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I’m a manager. Can Bounce help me organize my artists’ metadata and publishing information?


Yes. Filling out those spreadsheets is the absolute worst, so we made sure that Bounce allows you to export all that information as the same .csv file that Kobalt and other distributors use for distribution. Bounce helps you keep track of writer, artist, publisher, performer, and engineer metadata as the track is being assembled, so hopefully by the time you export the .csv you're just handling the more nuanced agreements like splits or points.

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I’m a music supervisor. Can I use Bounce for pitching?

Yes. You can also update a song version or change the order of the playlist without resending the link.

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I’m a mixing engineer. Can I use Bounce for client feedback?

Yes. Bounce is perfect for this kind of thing, with time-stamped and threaded commenting for notes, as well as the ability to compare up to four versions of the same recording at the same time.

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I’m a songwriter. Can I record demo ideas directly into Bounce - sort of like a better version of Voice Memos?

Soon. So many songs start as little riffs hummed on the way to a meeting, badly tuned guitar riffs in a hotel room, even just snippets of conversation. We want Bounce to help you document the full journeys of your recordings.

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Are there language localization options?


Not yet.

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